News

In a day and age where everything we do is online, it’s so important to provide more digital experiences for your members and streamline your business operations. The good news is, Centaman has a bu...

28 September, 2020

With Covid-19 starting to become a thing of the past (hopefully) and so many leisure centres and gyms returning to business in the new normal, there would be so many items popping up on your to-do lis...

19 June, 2020

Restrictions to control COVID-19 are beginning to ease across Australia and New Zealand and many leisure centres, aquatic facilities and gyms are either operating or preparing to throw open their door...

27 May, 2020

Giving customers the power to book online is helping Waterworld Aquatic Centre in Adelaide expand its swim school and grow the number of birthday parties it hosts. The seasonal outdoor swimming centre...

21 January, 2020

The end of financial year for 2019 is fast approaching and how best to prepare may already be playing on your mind. While prepping for EOFY can sometimes feel tedious, with Centaman’s leisure centre...

29 May, 2019

Families and children make up the biggest portion of your member base, so making sure your leisure centre is as kid-friendly as possible to keep the largest chunk of your customer base happy is a prio...

30 April, 2019

Using Centaman’s leisure centre software to run effective promotions is an amazing way to generate more revenue for your business and create irresistible value for your existing members. Promotions ...

26 March, 2019

Looking to build a winning gym member referral programs to attract new members to your leisure centre or swim school? There are plenty of tips and tricks you can use to build the best campaign possibl...

28 February, 2019

You’ve waved good-bye to 2018, have recovered from your Christmas food comas, and are ready to start 2019. So what do you need to kick start the year and make it the best one yet for your leisure ce...

29 January, 2019

Believe it or not, 2019 is just around the corner and for your swim school or leisure centre business that could mean you’re about to get very busy as families flock to your swimming pools for the s...

27 November, 2018

No matter if your swim school member is an adult or child, their guest experience is always at the top of your priority list. If you want to learn a few tips and tricks on how you can improve their cu...

25 September, 2018

Your members are so important to your business, so how can you ensure that you keep them happy and reward them for their loyalty? Membership packages give you the perfect opportunity to offer flexibil...

27 August, 2018

Customer complaints are painful, but inevitable. You try your absolute hardest to keep every member happy and ensure they have an epic experience, but try as you might, complaints do still happen. Luc...

30 July, 2018

Your potential members are time poor and impatient so they’re always looking for ways to fast track the sign-up process. If it means they don’t need to make a special visit to your facility to fil...

27 June, 2018

End of financial year is fast approaching and you’re probably starting to think about how to prepare. While it may seem like prepping for EOFY can be a chore, with Centaman’s leisure centre manage...

05 June, 2018

Staff come and go, and regular departures can be a prickly topic if you’re experiencing a high turnover trend. Hiring new employees and training them in your facility procedures and leisure centre s...

26 March, 2018

An amazing guest experience doesn’t just start or stop at your doors. Often it begins online, when your potential new members are in the early stages of hunting for a new leisure or aquatic facility...

30 January, 2018

A new E-enrol tool is on the horizon that will help your swim school manage online course or program enrolments better than ever. E-enrol will be available in 2018, and will open gateways for swim sch...

29 November, 2017

There’s nothing worse than developing an amazing new swim class or fitness course and having only one or two people show up. So how can you know the project you are working on will succeed? Making s...

26 October, 2017

A freshly re-designed Jonas Leisure website is now live at www.jonasleisure.com.au, featuring improvements to the visitor experience and new information to help our customers learn about our range of ...

26 September, 2017

Going cashless in your leisure or aquatic centre isn’t just easy and convenient for your customers, it’s also beneficial for your business. The best part? Your leisure centre software can help. Wi...

22 August, 2017

Jonas Leisure is introducing a new customer service portal for users of Gladstone Health & Leisure, Centaman and Envibe software. Available from 1 June 2017, the portal will enable customers to si...

25 May, 2017

Have you ever struggled through a complicated leisure facility booking process where details are lost and miscommunications are made? It can be frustrating for both your team and your customers. Guest...

24 May, 2017

Centaman software played a supporting role in helping a Sydney leisure centre update its processes, leading to industry recognition at the recent AUSTSWIM New South Wales Awards Dinner. The New South ...

27 April, 2017

Want a simple way to improve the customer experience at your front desk? Training your team to be point of sale experts – and customising your point of sale software to suit your employees’ and cu...

26 February, 2017

Don’t rely on intuition when it comes to managing your stock. It’s important to get stock management right, otherwise you risk losing out on potential sales or having too much stock you can’t se...

28 October, 2016

If you run a fitness or leisure centre, you’ll probably be all too familiar with how uncomfortable it can feel to deal with a disgruntled customer. The truth is, no matter how passionate and hardwor...

01 July, 2016