Going cashless in your leisure or aquatic centre isn’t just easy and convenient for your customers, it’s also beneficial for your business. The best part? Your leisure centre software can help. With Centaman, you can go cashless in your leisure or aquatic centre, so you never have to worry about handling bulky cash again. What going cashless actually means No more cash handling or till counting! It’s...
Swimming and water safety programs can be both life-changing and life-saving for participants. But running them well can take some serious time and effort. There are swim teachers to co-ordinate, class times to arrange, and progress reports to be created, not to mention the regular juggling required to cater to students’ requests to opt in and out of programmes or change the class they are...
In the leisure and fitness industry, making sure you have a handle on what you’ve got in stock with is important to ensure your shelves are filled with your most popular items and you aren’t ordering too many of those products customers purchase less often. But stocktake can be a tough time when you are busy. It can mean long hours, and it often coincides...
Jonas Leisure is introducing a new customer service portal for users of Gladstone Health & Leisure, Centaman and Envibe software. Available from 1 June 2017, the portal will enable customers to sign in to make service requests or check progress on enquiries they have made previously. Email updates will keep customers in the loop when a case is opened, when comments are made by a service...
Have you ever struggled through a complicated leisure facility booking process where details are lost and miscommunications are made? It can be frustrating for both your team and your customers. Guests expect a simple booking process where they feel properly looked after so they can continue to hire your leisure facility time and time again. Centaman has streamlined the booking process with our leisure management software...
Centaman software played a supporting role in helping a Sydney leisure centre update its processes, leading to industry recognition at the recent AUSTSWIM New South Wales Awards Dinner. The New South Wales AUSTSWIM Teacher of Swimming and Water Safety Award was presented to Kaylyn Tomkinson, Aquatic Programs Supervisor at the Willoughby Leisure Centre. Since joining the leisure centre a year and a half ago, Ms Tomkinson has...
Want a simple way to improve the customer experience at your front desk? Training your team to be point of sale experts – and customising your point of sale software to suit your employees’ and customers’ needs – can make your business more efficient and productive. After all, your front desk staff are the face of your leisure centre, so it makes sense to help...
Leisure and fitness industry professionals from across Australia will get a masterclass in cutting edge software from Centaman and Gladstone at events run by Jonas Leisure in Melbourne and Sydney next week. The Jonas Leisure User Groups will showcase innovations made available to leisure centres and health and fitness clubs through Centaman and Gladstone software, whether to manage group fitness classes, swim school programmes or club...
Don’t rely on intuition when it comes to managing your stock. It’s important to get stock management right, otherwise you risk losing out on potential sales or having too much stock you can’t sell. Luckily, there are systems and strategies to help you keep track of your inventory and increase your profits from product sales. Read on to create a winning inventory management plan, and how Centaman’s...
Want to streamline communication with your customers and improve the member experience? Automation is an excellent place to start. Here at Centaman, we believe that technology shouldn’t about taking away the human interaction. It’s about smoothing out the day-to-day operation of your leisure centre so you can focus on improving relationships with customers. So what are the most effective ways to use automation in a leisure centre? Increase...